FREE Shipping for all of our products within the United States!
Estimated Shipping Date:
Most orders will ship within 24-48 business hours of our receipt. If you place an order on Saturday, Sunday, or holiday, it will ship on Monday. Please understand that once UPS/USPS has your package, we have no control over the delivery date. There may be delays due to various reasons. Typically the package will arrive on the date indicated by your tracking number.
- United States: 3 - 7 business days
- Canada: 15 - 25 business days
- Others: 10 - 25 business days
Import Customs and Taxes
Buyers are responsible for any import duties, customs, and taxes that might apply. These will be due at the point of or after delivery.
Please understand that we do not control any duties, customs, and taxes levied by the designated country. In addition, the cost varies according to different policies, so please get in touch with your local customs office to get related information.
International shipments may incur customs fees. The customs policy is different in each country,
and the price is usually based on various factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up coming, let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the valid address; however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org, making sure you quote your order number. Then, we'll see what can be done.